Warranty

 

Authorized Dealer & Warranty

MAX Sports is an authorized dealer for every brand we carry. We fully honor each manufacturer’s warranty.

YONEX WARRANTY

Racquets

  • Coverage: 6-month limited warranty from Yonex Canada against manufacturing defects.

  • How to file through MAX Sports:

    1. Ship the defective racquet to our store (customer pays inbound postage).

    2. A $20 shipping/handling fee is collected before we submit the claim to Yonex Canada.

    3. Upon Yonex Canada’s inspection, if approved, a replacement racquet is shipped to our store in 3–4 weeks.

    4. We will notify you for pickup, or we can ship it to your address (additional $20 shipping charge).

    5. If the claim is declined, Yonex will issue an official letter explaining the reason.

Shoes (Badminton & Tennis)

  • Coverage: 3-month warranty from Yonex Canada.

  • How to file through MAX Sports:

    1. Send the defective shoes to us (customer pays inbound postage).

    2. A $20 flat shipping/handling fee applies for submission to Yonex Canada.

    3. If approved, a replacement will arrive at our store in 3–4 weeks; we will contact you for pickup or ship to you for $20.

File Directly with Yonex Canada (Optional)

Include your purchase receipt inside the package.

YONEX Canada
#38–10221, 15th Street NE
Calgary, Alberta T3J 0T1, Canada
Tel: 1-800-661-9262 / 1-403-243-0930


Stringing Service Warranty

As a member of the Yonex International Stringing Team, we provide a 7-day workmanship warranty on stringing when strings are supplied by us and tension does not exceed 26 lbs.