Warranty
Authorized Dealer & Warranty
MAX Sports is an authorized dealer for every brand we carry. We fully honor each manufacturer’s warranty.
YONEX WARRANTY
Racquets
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Coverage: 6-month limited warranty from Yonex Canada against manufacturing defects.
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How to file through MAX Sports:
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Ship the defective racquet to our store (customer pays inbound postage).
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A $20 shipping/handling fee is collected before we submit the claim to Yonex Canada.
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Upon Yonex Canada’s inspection, if approved, a replacement racquet is shipped to our store in 3–4 weeks.
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We will notify you for pickup, or we can ship it to your address (additional $20 shipping charge).
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If the claim is declined, Yonex will issue an official letter explaining the reason.
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Shoes (Badminton & Tennis)
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Coverage: 3-month warranty from Yonex Canada.
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How to file through MAX Sports:
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Send the defective shoes to us (customer pays inbound postage).
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A $20 flat shipping/handling fee applies for submission to Yonex Canada.
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If approved, a replacement will arrive at our store in 3–4 weeks; we will contact you for pickup or ship to you for $20.
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File Directly with Yonex Canada (Optional)
Include your purchase receipt inside the package.
YONEX Canada
#38–10221, 15th Street NE
Calgary, Alberta T3J 0T1, Canada
Tel: 1-800-661-9262 / 1-403-243-0930
Stringing Service Warranty
As a member of the Yonex International Stringing Team, we provide a 7-day workmanship warranty on stringing when strings are supplied by us and tension does not exceed 26 lbs.